# Benjamin Pollack

> Personal site of Benjamin Pollack — Head of Product, Sanai (AI for Pharma). Essays on regulated AI, organizational design, and decision-making under uncertainty.

## Pages

- [About](https://benpollack.tech/about.md): Bio, trajectory, and approach.
- [Now](https://benpollack.tech/now.md): What I am working on right now.
- [Writing index](https://benpollack.tech/writing.md): Full list of essays.

## Essays

- [Building product where the cost of being wrong is a person's life](https://benpollack.tech/post/regulated-ai-product.md): What three years of building AI for pharma taught me about the difference between "trust" as a UX pattern and trust as an institutional contract.
- [Coming back from a failed company](https://benpollack.tech/post/founder-to-operator.md): Two years in, GameForge didn't reach commercial scale. Here is what I actually carried forward — and what I had to put down.
- [The shape of a platform is the shape of its first ten customers](https://benpollack.tech/post/platform-shape.md): A short theory of how design partners silently decide your roadmap for the next three years, and what to do about it.
- [Notes on selling AI to people who can be sued](https://benpollack.tech/post/ai-regulated-industries.md): Compliance is not a feature you bolt on at the end. It is the operating system the product runs on. A field report.
- [What 13 people across three product lines taught me about scope](https://benpollack.tech/post/small-teams.md): Scaling Cybernet's consumer AI portfolio meant cutting half of what we wanted to build. The discipline of subtraction.
- [What civic art installations taught me about enterprise software](https://benpollack.tech/post/civic-art.md): Seven years of building twenty-foot LED sculptures with city governments turn out to have been a Trojan horse for product management.
- [The product manager as regulatory translator](https://benpollack.tech/post/regulatory-translator.md): The most under-appreciated skill in enterprise AI is not technical fluency. It is the ability to render a 200-page guidance document into a four-line acceptance criteria.
- [Pricing consumer AI when your unit economics are still moving](https://benpollack.tech/post/consumer-ai-pricing.md): On scaling a multimodal product to six figures of ARR while the underlying model costs dropped by an order of magnitude.

## Optional

- [Full corpus](https://benpollack.tech/llms-full.txt): All essay text concatenated as one file.