What three years of building AI for pharma taught me about the difference between "trust" as a UX pattern and trust as an institutional contract.
Two years in, GameForge didn't reach commercial scale. Here is what I actually carried forward — and what I had to put down.
A short theory of how design partners silently decide your roadmap for the next three years, and what to do about it.
Compliance is not a feature you bolt on at the end. It is the operating system the product runs on. A field report.
Scaling Cybernet's consumer AI portfolio meant cutting half of what we wanted to build. The discipline of subtraction.
Seven years of building twenty-foot LED sculptures with city governments turn out to have been a Trojan horse for product management.
The most under-appreciated skill in enterprise AI is not technical fluency. It is the ability to render a 200-page guidance document into a four-line acceptance criteria.
On scaling a multimodal product to six figures of ARR while the underlying model costs dropped by an order of magnitude.
No marketing, no list-share, no AI-generated summary at the top. Just the writing.